1. Reduce bites and scratches to your staff:
By understanding the animal’s behavior and body language of fear, the staff will be able to avoid handling that can escalate fear and aggression. Knowing the specific techniques in approach and handling decreases the brewing aggression while keeping the staff safe.
2. Reduce staff stress:
Fewer injuries and animals who are happy to come into a veterinary clinic or grooming/boarding facility create a less stressful workplace. Clients appreciate the staff’s knowledge of their animal’s behavior and how to decrease stress in the pet.
3. Lower staff turnover:
Low Stress Handling® Certified staff report higher job satisfaction and job retention. The results of the Bite/near bite job stress survey from Dr Sally J Foote revealed that skills in Low Stress Handling® reduce stress on the job, and increased job satisfaction due to reduced injury.This contributes to higher employee retention
4. Increased client compliance:
Clients are more willing to bring pets in for care since they are less stressed for care. The Bayer Veterinary usage study from 2011 revealed that many clients are stressed themselves bringing their pets to the vet, reducing the amount of care these pets receive. Clients can also learn how to provide home care in a less stressful way, improving patient health and compliance for care.
5. Meet client expectation:
Clients expect their pets to be handled in a low stress manner, not forced into treatment. Traditional handling often focuses on protecting the doctor from injury without considering the effect of holding or pushing through patient resistance for care.
6. Expand your behavior knowledge:
Through the Low Stress Handling® certification program, you will have a solid education in how animals learn, animal behavior and understand how fear creates aggression. From the knowledge you can offer services in to prevent behavior problems, expanding services at your clinic.
7. Increased revenue:
By making it easier for clients to bring their animals in for care, you will have more client visits. Less staff turnover with fewer injuries will also result in less staff expense improving the bottom line.
Additional Benefits of Individual Certification
Clients, employers, and potential employers know that the certified individual has added a valuable skill set to their available repertoire.
Continuing Education Units
Coursework earns 20 RACE-approved CE units. CCPDT, CBCC, and IAABC CE units are also available.
This course meets the requirements for 20 RACE hours of continuing education credit for veterinarians and veterinary technicians in jurisdictions which recognize AAVSB’s RACE approval.
Participants should be aware that some state boards have limitations on the number of hours accepted in specific categories and/or restrictions on specific methods of delivery.