Frequently Asked Questions

Navigating Around in the University

I don’t live in the United States. Can I still purchase enrollments in the Low Stress Handling University?

LSimple answer: YES!!!

The slightly longer answer: If you live outside of the United States you can certainly still purchase enrollments in the Low Stress Handling University. There are, however, just a few simple steps you will need to complete on the Billing page where you enter your credit card information. If you try to complete the purchase without following these simple steps, you will receive an error message which says: “Error: Your payment was declined for the following reason: The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder. (Response Reason Code: 27)”

Steps for Completing Billing Information for Countries Outside of the United States:

  1. Enter your email address.
  2. Enter your first name, last name, company (optional), and phone number (optional).
  3. Click on the country link (default is United States).
  4. Select the appropriate country.
  5. Enter the zip or postal code for your billing address
  6. If entering your billing postal code does not trigger an automatic population of the Province and Country, click Go.
    1. Enter the remainder of the address information (street address 1 and street address 2 (optional)).
  7. Enter your credit card information (credit card number, expiration date, and security code).
  8. Click the button that reads Submit.

 

Who do I contact if I have a problem with my course(s) or the Low Stress Handling University?

For all questions, problems, or issues, please email CattleDog Publishing at support@lowstresshandling.com. Or, if your prefer to call, you may reach CattleDog Publishing at (530) 757-2383, ext. 2.

Where do I find my Certificate of Completion?

At the top right corner of the Low Stress Handling University page, click on the lime green down arrow beside the line which reads “You are logged in as: . . . ”

From this drop-down menu, select “Transcript.” On the page that follows, you will find your Certificates of Completion listed at the top of the page. These Certificates of Completion are high-quality PDF documents which may be downloaded and/or printed from within the Low Stress Handling University and are of a quality which is suitable for framing. From this same page, you may also print your complete transcript which includes each of the courses you have taken, the credits you have earned, and the competencies you have gained.


How do I edit my student profile?

At the top right of the Low Stress Handling University environment, select the lime green down arrow next to the line which reads: “You are logged in as: . . . ” From this drop down menu select “Edit Profile.”

On the menu that pops up, you have 2 options: Change Password and Edit your Information. Click the down arrow next to either of these for more options.

From the Change Password menu option, you may select a new password of your choosing. Upon clicking Submit, this password will become effective immediately and will be required the next time you log in.


From the Edit Your Information menu item, you may change your phone number, address, job title, company name, and default language. In order to change your name, username, or email address, you must email CattleDog Publishing at support@lowstresshandling.com or call (530) 757-2383, ext. 2.


About the Low Stress Handling Certification

How does Low Stress Handling Certification compare to Fear Free Certificatiom

Low Stress Handling Certification

  • The Low Stress Handling Silver Certification program is a 20 CE unit RACE approved course.
  • It provides an in-depth understanding of reading the body language of dogs and cats in a veterinary or pet-care setting and how to respond to that animal to reduce stress.
  • Specific instruction in counter-conditioning, reducing stress, and reducing staff injury risks are covered in approximately half of the course content.
  • In short, this program is focused on when you have to put your hands on the animal to provide care in a less stressful way.

Fear Free Certification

  • The Fear Free program starts with a 9 hour program with emphasis on:
    • The hospital environment
    • Communication between staff and with clients regarding fear, anxiety, and stress reduction
    • Specific education in anxiety-reducing medications
  • Approximately 2 – 3 hours of this course covers basic handling skills.

What is the biggest benefit of the Low Stress Handling Certification program?

Students will gain the confidence to know and accurately judge the behavior of the animal in front of them for brewing fear and aggression, and have the specific skills for handling that will reduce the impending bite risk. Many of our students have commented that the course changed their professional life for the better, allowing them to treat their patients in a kinder and safer way for both themselves and the animals.

Which of my staff should take the Low Stress Handling Certification course?

Any member of the staff who has direct contact with dogs or cats in a pet-care or veterinary environment should take the Low Stress Handling Silver Certification course. This would include:

  • Veterinarians
  • Veterinary Technicians / Nurses
  • Veterinary Assistants
  • Office Managers
  • Receptionists
  • Groomers
  • Animal behaviorists
  • Animal behavior trainers
  • Animal shelter workers
  • Animal rescue workers
  • Zoo staff
  • Marine park staff
  • Animal preserve staff
  • Pet and other animal owners.

Finding and Accessing Courses

Who are these courses certified through and how many Continuing Education (CE) units can I earn?

All courses produced by the Low Stress Handling University have been certified by RACE, IAABC, CCPDT, and CBCC. Curriculums such as the Low Stress Handling Silver Certification program (20 CE units) are just compilations of the below courses and a student does not earn additional credits by taking a curriculum versus an individual course. Curriculum CE units are an earned total number of credits based on the number of CE credits for each course/module within a Curriculum. For example, the Low Stress Handling Silver Certification program is a compilation of the first 10 courses in the list below (Recognizing Brewing Fear through Canine Lab 4) and derives its 20 CE units from the number of credits that are applicable to each of those 10 courses.

  • Recognizing Brewing Fear and Aggression in Dogs and Cats (2 CE units)
  • Rapid Reversal of Fear and Aggression in Dogs and Cats (2 CE units)
  • Low Stress Handling® and Restraint of Difficult Dogs and Cats (2 CE units)
  • What Giraffes, Dogs, and Chickens Have in Common: Training Techniques the Work for All Creatures (2 CE units)
  • Feline Lab: Towel Wrap Techniques for Handling Cats with Skill and Ease (1.5 CE units)
  • Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization (2 CE units)
  • Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place (2 CE units)
  • Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease (1 CE units)
  • Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease (2.5 CE units)
  • Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures (3 CE units)
  • Creating the Perfect Puppy in 7 Days: How to Start Off Right and Stay on Track (2 CE units)
  • From Missle Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training (2 CE units)
  • Skills for Handling your Reactive or Hyperactive Dog – Part 1: Essential Exercises (2 CE units)
  • Skills for Handling your Reactive or Hyperactive Dog – Part 2: The Next Steps for a Pleasant Walk (2 CE units)

How do I access my course(s) / curriculums?

There are 3 simple methods for locating your enrolled courses from the Student Dashboard.

  • First, you click on My Courses from the main Student Dashboard (shown below). Alternatively, you may click on the lime green down arrow in the top right corner of the Low Stress Handling University environment, then click on Courses. If you have already started your courses, you may also click on Resume which will take you back to the last course that you were working on.


  • After clicking on My Courses from the Student Dashboard, you will be taken to the first My Courses page. On this page, you will find the possibility of 4 different categories, depending on the courses or curriculums you have enrolled in. The majority of students may only see one course category listed. To enter the appropriate course category (Certification, Individual courses, DVD courses, Curriculums), click on the title of applicable course category you would like to enter.

  • After clicking on the course category, you will be presented with your enrolled courses under that course category. Click the Launch button next to your course to be taken to the Course Module menu.

  • After clicking the Launch button, you will be presented with one of two possible pages. If you are participating in a curriculum like the Low Stress Handling Silver Certification, the first page you will see if the Curriculum Menu. From this page, you may enter the individual modules/courses in order to complete your program of study by selecting the Launch button next to each available module/course.

  • After clicking the Launch button, or if you are participating in an Individual or DVD course, the next page you will encounter is the Course Module page. From this page, you may watch course videos, participate in Discussion Questions, answer Exam Questions, and fill out evaluation surveys.

I’ve finished my current course or curriculum. How can I enroll in other courses available from the Low Stress Handling University?

  • Additional courses and curriculums may be purchased from the Course Catalog found within the Low Stress Handling University. To enter the Course Catalog, you may either click on the Catalog tile on the main Student Dashboard, or by clicking on the lime green down arrow in the upper right-hand corner next to the line that reads “You are logged in as: . . . ” you may select Catalog from the drop-down menu.

  • After clicking on Catalog, the first page that you will is the Course Category page. From this page you may select from the Low Stress Handling Certification program, Individual courses, DVD courses, and Curriculums (Courses Packaged Together). Currently there are only 3 of the 4 categories listed, but as soon as we have the courses prepared, students who have purchased one of the applicable Dr. Sophia Yin DVDs may now earn CE credits for the lecture(s), lab(s), or workshops contained on those DVDs; these DVD courses only contain the quizzes and or discussion questions that are needed for CE credit and do not contain the applicable videos upon which as student will be tested.


  • After selecting your Course Category, you will be presented with a list of available courses within that category. To learn more about a particular course, including the topics discussed and the number of CE credits that are earned upon completion of the course, click on the down arrow to the left of the image next to each course.


  • To add a course to your shopping cart, click the price next to the right of the course title and you will see the button change to show that the course has been added to your shopping cart. Once you are done adding courses to your cart, click the button which reads “Proceed to your Cart.”


  • On the Your Shopping Cart page you have a few options:
    • By clicking the “X” underneath the remove column, you may remove a course from your shopping cart.
    • Under the Seats column, you may purchase multiple seats if you are purchasing the course for a group of individuals (each individual gets 1 seat)
      • If purchasing multiple seats, the system will email you that number of enrollment keys to distribute to your group. Each enrollment Key may only be used one time.
      • Currently, the only course that has Group Discounts is the Low Stress Handling Silver Certification course.
        • These are discussed in a separate F.A.Q. within the Low Stress Handling Univerisity and at LowStressHandling.com.
    • If you desire to add additional courses prior to checking out, you may click on the link which reads Continue Shopping.
    • When you are finished adding classes and are ready to purchase your courses, click the button which reads: Proceed to Checkout.


  • On the Information page, please enter or confirm the information requested.


  • After completing your purchase you will either be taken back to the Student Dashboard from which you may proceed to your course, or you will be sent via email, instructions for logging in and setting up your password.

Low Stress Handling Silver Certification

(Earns 20 CE units at completion – derived from 10 modules totaling 20 CE units)

Introduction:

The purpose of this Certification in Low Stress Handling™ is to provide the teaching content needed to understand and improve the individual’s or hospital’s ability to create a low stress environment and handle animals in a less stressful manner. Coursework for this Certification goes beyond the teaching available from Dr. Sophia Yin’s textbook/DVD Low Stress Handling™, Restraint and Behavior Modification of Dogs & Cats and related training videos. While those sources include improvements to the hospital’s design, to its preparation of and for the patient prior to a visit, and to its use of tools and sedative agents, a large portion of Low Stress Handling™ relies on the development of hands-on skills. Among these are the abilities to:

  1. Recognize the overt and subtle signs of fear and anxiety in dogs and cats and identify the common mistakes people make when approaching and greeting pets that make the animals more fearful or aggressive. Learn to approach and handle pets in a relaxed, non-threatening manner.
  2. Learn how the sights, sounds, smells, and surfaces in your practice may be increasing the stress in your patients. Discover ways to create a calmer, safer, and more secure environment.
  3. Learn 5 methods for controlling the rear end and 7 for controlling the front end in dogs. Determine which direction of movement (forward, back, right, left, up, and down) each hold controls. Evaluate which restraint hold is best for a given dog and procedure.
  4. Understand how every interaction – how you approach, pick animals up, move them from place to place, or restrain them – affects the animal’s perception of you and their willingness to cooperate. Learn how to position your body and adjust your movement to provide the direction and guidance the animal needs.

Benefits of Hospital or Pet Care Business Certification:

  1. Improved client confidence
    • It will allow staff to project that they are both caring and skilled, rather than projecting a desire to rush through their visits to earn more money.
  2. Lower anxiety for staff and clients
    • Clients know their pets will be handled in a caring and calm manner. Staff know they won’t have to struggle since they understand how to get patients to comply willingly to procedures.
  3. Increased staff efficiency and higher productivity
    • Less staff time is spent on restraining animals due to increased skill.
  4. Lower injury rates and fewer worker’s compensation claims:
    • Improved handler skills results in a decrease in animal-induced injuries.
  5. Higher job satisfaction:
    • Better training leads to lowered stress in staff.

Additional Benefits of Individual Certification

  1. Resume building
    1. Clients, employers, and potential employers know that certified individual has added a valuable skill set.
  2. Continuing Education (CE) units
    1. Coursework earns 20 RACE-approved CE units. CCPDT, CBCC, and IAABC CE units are also available.
    2. This course meets the requirements for 20 RACE hours of continuing education credit for veterinarians and veterinary technicians in jurisdictions which recognize AAVSB’s RACE approval.

Participants should be aware that some state boards have limitations on the number of hours accepted in specific categories and/or restrictions on specific methods of delivery.

Modules Included in Silver Certification:

  1. Pre-Course Resources
  2. Recognizing Brewing Fear & Aggression in Dogs & Cats
  3. Rapid Reversal of Fear & Aggression in Dogs & Cats
  4. Low Stress Handling & Restraint of Difficult Dogs & Cats
  5. What Giraffes, Dogs & Chickens Have in Common
  6. Feline Lab: Towel Wrap Techniques for Handling Cats with Skill & Ease
  7. Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization
  8. Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place
  9. Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease
  10. Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease
  11. Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures
  12. Final Exam1

Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place

(Earns 2 CE units)

Are you uncomfortable handling large, hyperactive, or seemingly aggressive dogs? Did you know that if you’re unaware of how the dog perceives every interaction, you could be giving unclear or conflicting cues which can cause him to become confused, fearful, and even aggressive? Learn the Low Stress Handling techniques that will allow you to provide clear direction and hence have good control to improve both your confidence in handling and the dog’s confidence in you.

Course Objectives:

  1. Recognize how every interaction — even how you guide the animal from place to place — affects the animal’s perceptions of your, his level of fear and frustrations, and his willingness to cooperate.
  2. Practice exercises that will teach you how subtle differences in posture, speed, and direction of movement dramatically affect your ability to provide clear direction.
  3. Learn how to skillfully move dogs into position in a way that gives clear guidance, thereby increasing the dog’s confidence in you and decreasing his confusion and anxiety.

Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease

(Earns 2 CE units)

Have you ever had to struggle to get a dog into position or keep him there for an exam or procedure? We often use force to restrain uncooperative dogs when techniques that incorporate finesse would work better. With Low Stress Handling techniques you learn how to control movement in all directions while providing the support and guidance the dog needs to feel secure.

Course Objectives:

  1. Understand how to control movement of the dog’s front and rear ends in all 6 directions (front, back, right, left, up, and down). Determine which of these directions each hold controls and when to use a minimal vs. a maximal restraint hold.
  2. Learn how to safely get into position to restrain a dog and how to identify the common mistakes people make during this transition that increase their risk of being bitten.
  3. Discover how guiding dogs through position changes (including standing to lateral) in a secure and well-supported manner can change a dog from being resistant, and even aggressive, to being calm and cooperative.

Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease

(Earns 2.5 CE units)

People tend to restrain small and medium-sized dogs with force due to their size, which causes them to struggle defensively. The result: procedures take longer and patients become more difficult with each visit. In this lab, you’ll learn a variety of holds and be able to identify the directions of movement they control. This will allow you to adapt quickly to the situation and to the dog’s response. Patients who otherwise would be difficult to handle will now be calm and cooperative.

Course Objectives:

  1. Learn 5 methods for controlling the rear end and 7 methods for controlling movements of the front end. Determine which directions (front, back, left, right, up, or down) each hold controls, and practice adapting to the dogs movement by switching between holds.
  2. Discover how to safely pick up small dogs who are friendly, but wiggly, as well as those who are aggressive.
  3. Evaluate which restraint hold is best for a given dog and procedure. Know how to determine, based on the dog’s body language and behavior, when to choose something else.

Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures

(Earns 3 CE units)

Many dogs dislike or are fearful of various types of handling for procedures such as toenail trims, injections and venipuncture. While it may seem faster to use force-restraint, this type of handling frequently makes the patient worse and takes more time. Techniques for training dogs to enjoy procedures are straightforward, but there are important nuances. In this lab you’ll learn the detailed steps that will lead to quick and efficient success. Your patients will now be happy and your clients will be, too.

Course Objectives:

  1. Learn how to train a dog to enjoy toenail trims, injections, muzzles or head collars, and almost any procedure that he previously disliked.
  2. Discover how subtle differences in timing, treat placement, choice of motivator, food delivery technique, and the ability to define appropriate criteria can make vast differences in the effectiveness and efficiency of your training.
  3. Learn how to increase the likelihood that a dog is motivated for the food that you are using. Discover how you can desensitize and countercondition using motivators other than food.
  4. Recognize when you’re performing the techniques correctly, how to avoid common mistakes, and when to make modifications.

Creating the Perfect Puppy in 7 Days: How to Start Off Right and Stay on Track

(Earns 2 CE units)

In this 90 minute lecture, Dr. Yin tells the story of how she secretly trained her father’s Cattle Dog puppy, Lucy, for a week before she gave Lucy to him. As a result her father started off with a polite, focused, well-socialized puppy. Find out how, after only two weeks with her parent, Lucy became and overly-excitable, impulsive puppy who was starting fights with other dogs. See the step-by-step plan that got Lucy back on track so the by 16 weeks she was a dream puppy again.

Creating the Perfect Puppy in 7 Days paves a clear path to a happy, long-lasting relationship with your pet.

Feline Lab: Towel Wrap Techniques for Handling Cats with Skill and Ease

(Earns 2 CE units)

The traditional methods of handling were to scruff, stretch, and force-restrain cats. The result: bites, scratches, and veterinary staff who were unsure of how to keep safe. Learn low stress towel wrap techniques that will help you handle cats with skill and ease. Cats will remain calm and cooperative, and veterinarians and technicians will be confident handling their feline patients.

Course Objectives:

  1. Learn how to apply 6 towel wraps on cats to keep them feeling comfortable and secure and a seventh wrap for emergency situations.
  2. Recognize common handler errors that can cause cats to struggle instead of calm down.
  3. Evaluate which wraps are appropriate for a given cat, and learn how to know when to choose something else.

From Missile-Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training

(Earns 2 CE units)

Harness the power of science in your training! Whether you’re a trainer, veterinary behaviorist, pet owner, police, military, or scent work trainer, training methods based on the science of animal behavior can get you astonishingly fast and consistent results. In this second of two fascinating, live-recorded lectures, Dr. Sophia Yin – veterinarian, animal behaviorist, and author – explains clearly and vividly the essential foundations and practical applications of the science of animal learning.

This lecture is the second of two lectures found on the DVD Pet Dogs, Problem Dogs, High Performance Dogs: How Science Can Take Your Training to a New Level. The first lecture from the DVD (which is also available through the Low Stress Handling University) is titled What Giraffes, Dogs, and Chickens Have in Common: Training Techniques that Work for All.

Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization

(Earns 2 CE units)

Potty problems? Inter-cat aggression? Antisocial behavior? Many people think that these are part of a cat’s nature or just something they need to accept. It turns out that these and most other cat behaviors can be prevented with early socialization and training. A few techniques applied early can change the course of a kitten’s life.

Course Objectives:

  1. Understand the sensitive period of socialization — what it is, why it’s important, and how appropriate experiences during this time can help you create a friendly, interactive, and sociable cat.
  2. Learn how to desensitize and counter-condition cats so they enjoy toenail trims, injections, and handling procedures, making treatments at home or in the hospital a breeze.
  3. Train cats to perform simple, but essential tricks such as sit, come, and touch their nose to a target. These tricks can be used to replace unwanted behaviors.
  4. Identify the components necessary for a successful kitten socialization program.

Low Stress Handling and Restraint of Difficult Dogs and Cats

(Earns 2 CE units)

Are you routinely scruffing, stretching, or struggling with cats, or do you find that you have difficulty with hyperactive, fearful, or aggressive dogs? Learn Low Stress Handling techniques that apply to even the most difficult patients. From creating a calm, inviting environment, to using towel wrap techniques, to multiple methods for handling pets of different sizes and temperaments, you’ll learn principles and techniques that will allow you to adjust to the patient’s needs. Put it all together and you’ll create a more Pet-Friendly hospital.

Course Objectives:

  1. Learn how the sights, sounds, smells, and surfaces in your practice may be increasing stress in your patients. Find ways to create a calm, safe, and secure environment.
  2. Understand how every interaction — how you approach animals, pick them up, move them from place to place, or restrain them — affects the animal’s perception of you and his willingness to cooperate.

Rapid Reversal of Fear and Aggression in Dogs and Cats

(Earns 2 CE units)

Course Description:

Flooding, desensitization, classical counter-conditioning and operant counter-conditioning are the 4 methods of behavior modification; but which one should you use? Many people are familiar with the terms and techniques, but may lack the full knowledge needed to apply them appropriately. Improper or unskilled application can cause animals’ behavior to worsen. Discover how understanding the underlying principles and observing the animal’s response can increase your level and speed of success.

Course Objectives:

  1. Learn the 4 methods of behavior modification: flooding, desensitization, classical counter-conditioning, and operant counter-conditioning.
  2. Understand why desensitization and counter-conditioning are generally safer, faster, and more effective than flooding, which can be associated with adverse effects.
  3. See the common mistakes that people make when trying to desensitize and counter-condition. Discover the factors that are essential for performing the techniques safely and efficiently.

Recognizing Brewing Fear and Aggression in Dogs and Cats

(Earns 2 CE units)

Dog and cat bites are the most common cause of injury in the veterinary hospital or pet care setting. Failure to recognize the subtle indicators of fear and anxiety, paired with improper handling, can lead to animals who may leave medically better, but behaviorally worse. See how a more skilled approach to interacting with these pets will help you quickly win their trust, allowing you to avert potentially dangerous and stressful situations.

Course Objectives:

  1. Recognize the overt and subtle signs of fear and anxiety in dogs and cats.
  2. Identify the common errors people make that may lead a dog or cat to be more fearful or aggressive.
  3. Learn how to approach fearful and aggressive dogs and cats in a non-threatening and safe manner so that the pet feels calm and secure.
  4. Recognize how unruly behavior and over-arousal can lead to aggression, and learn the general approach to addressing these issues.

Skills for Handling Your Reactive or Hyperactive Dog – Part 1: Essential Exercises

(Earns 2 CE units)

Do you have the technical skills to quickly and successfully train your reactive, Hyperactive, or fearful/aggressive dog?

Will it take 10 minutes, 10 days, or 10 months to see a noticeable improvement in your dog? The answer depends largely upon your ability to direct and guide your dog. Now you can learn the skills to address your dog’s reactivity from the comfort of your own home, with this engaging video of one of Dr. Sophia Yin’s most popular hands-on workshops.

In a series of fun and practical exercises for both humans and dogs, Dr. Yin teaches you exactly how to move quickly and clearly enough to keep your dog interested and focused on your training. Step-by-step exercises are demonstrated, such as treat delivery drills and movement drills for you as well as techniques for helping your dog focus while heeling on walks.

Find out how to provide leadership through skill rather than force. Transform your relationship with your reactive dog as he happily learns impulse control and to look to you for guidance and direction.

Skills for Handling Your Reactive or Hyperactive Dog – Part 2: The Next Steps for a Pleasant Walk

(Earns 2 CE units)

Do you have the technical skills to quickly and successfully take your reactive, hyperactive, or fearful/aggressive dog on a pleasant walk?

The length of time it takes – whether 10 minutes, 10 days, or 10 months – to see a noticeable improvement in your dog depends largely upon your ability to direct and guide your dog. Now you can learn the skills to address your dog’s reactivity from the comfort of your own home with this engaging video of one of Dr. Sophia Yin’s most popular hands-on workshops.

In a series of fun and practical exercises for both humans and dogs, Dr. Yin teaches you exactly how to move quickly and clearly enough to keep your dog interested and focused on your training. Step-by-step exercises are demonstrated, such as flash-lure drills, speed, posture, and movement drills, and situational reaction drills, first with humans only and then with handlers working with their reactive dogs.

Find out how to provide leadership through skill rather than force. Transform your relationship with your reactive dog, as he happily learns impulse control and to look to you for guidance and direction.

What Giraffes, Dogs, and Chickens Have in Common – Training Techniques that Work for All Creatures

(Earns 2 CE units)

Ninety percent of all animal training, regardless of the species or complexity of the task, relies on a strong understanding of the science of learning. Learn what these foundation principles are and how to apply them to everyday training. By the end of this lecture, you’ll have the information you need to modify behavior in your dog or cat, as well as your horse, housemates, or even hippos!

Course Objectives:

  1. Understand the principles that guide learning in all animals so that you can apply techniques across species and situations.
  2. Learn the categories of operant conditioning and the foolproof way to categorize techniques correctly so that you can recognize when terminology is being used inappropriately.
  3. Discover how the approach of rewarding the behaviors you want (positive reinforcement) and removing rewards for unwanted behaviors (negative reinforcement) can be used to solve most non-medical behavior problems.
  4. Understand that training is a technical skill. See how subtle differences in timing, rate of reinforcement, choice of motivator, and the ability to define appropriate criteria can make vast differences in your training efficiency.

Available Discounts

Does Low Stress Handling University offer any discounts on any of its courses?

The Low Stress Handling University does offer Group Discounts for the Low Stress Handling Silver Certification program. These group discounts are based on the total number of enrollees that a group intends to enroll. The available group discounts are as follows:

  1. Group Discount Tier 1
    1. Must purchase 4 – 14 seats in order to qualify for this discount.
    2. Cost per individual: $305.00
  2. Group Discount Tier 2
    1. Must purchase 15 – 19 seats in order to qualify for this discount.
    2. Cost per individual: $280.50
  3. Group Discount Tier 3
    1. Must purchase 20 – 44 seats in order to qualify for this discount.
    2. Cost per individual: $264.00
  4. Group Discount Tier 3
    1. Must purchase 45 or more seats in order to qualify for this discount.
    2. Cost per individual: $247.50

These group discount tiers are cumulative in that a given group may move into higher discount tiers as they add additional individuals as part of their larger group. For this purpose, CattleDog Publishing requires each group contact person to email a list of names and email addresses for each person they intend to enroll to support@lowstresshandling.com. This list of group members can be used to help us set up group tracking where a supervisor or designated contact person may have the ability to view the progress of the members of their enrolled group members. This also serves to help us prevent individuals from purchasing individual courses at the group discount price.

These group discounts may be found in the Low Stress Handling University Course Catalog. There are 2 possible ways to access the Course Catalog: A) option 1 is to access it from outside of the Low Stress Handling University by either visiting LowStressHandling.com and then selecting Course Catalog from the menu at the top or by going directly to the University login page at https://university.lowstresshandling.com; or B) option 2 is to access the catalog from within the Low Stress Handling University. Both entry methods will be briefly detailed here, but once you are in the Course Catalog, all steps are the same.

How to Access the Low Stress Handling University Course Catalog:

Option 1:

  • Select Start Browsing underneath the shopping cart image labeled Buy Courses.

Option 2:

  • From within the Low Stress Handling University, either select the tile labeled Catalog or click on the lime green down arrow in the upper right corner and select Catalog from the drop-down menu.

Inside the Course Catalog:

  • For the Group Discounts, select the Low Stress Handling Silver Certification category.

  • From the available courses (course content is identical, the only difference is price), please select the Group Discount Tier which most closely represents your group enrollment by clicking on the price for that Group Discount Tier. If you have enrolled other students in the Low Stress Handling Silver Certification program prior to June 9, 2017, but are not sure of the exact number of previously enrolled students you have accumulated, please contact CattleDog Publishing at support@lowstresshandling.com or at (530) 757-2383 extension 2, before proceeding with your purchase. If you already know your total previous enrollment number, proceed as normal.

  • After clicking on the price next to the applicable Group Discount Tier, the price button will change to reflect that your selection as been added to your cart. When you are ready, select the button labeled Proceed to your Cart in order to complete your purchase.

  • On the Shopping Cart page please ensure that you add the number of seats that you would like to purchase in the box provided. The number of seats that you purchase must fit within the range of seats that are included in that Group Discount Tier. Once you have adjusted the number of seat you are purchasing, select the button labeled Proceed to Checkout. Upon completing your purchase, you will receive a receipt via email which will include Enrollment Keys for the number of seats you have purchased. These Enrollment Keys should be distributed to each member of your enrollment group. Each Enrollment Key may only be used once.

Are there discounts for students?

Veterinary and Veterinary Technician students do qualify for a 25% discount. To receive the 25% discount, students must contact CattleDog Publishing’s University Specialist, Sarah Flowers, in order to verify student information and current post-secondary enrollment. This may be accomplished via email at support@lowstresshandling.com or via phone at (530)757-2383, ext. 2 (Mon-Fri, 8:30 am – 4:00 pm, PST).